Technology Makes
the Rounds
Among the
main duties of the security guards is the checking of doors and
gates to verify that these access points are secured.
Traditionally, guards have kept manual records of their rounds, submitting handwritten reports
at the end of each shift. However, this technique leaves
a lot to be
desired, and up until recently there was no reliable, practical way to verify that a guard had
in fact stopped at all required checkpoints. Now, automated data
collection has provided new ways to track security activity. ButtonMemory,
manufactured by MacSema, Inc. is a small device resembling a camera battery that is essentially a computer chip in a
can. Preprogrammed with a unique serial ID number, the button is permanently
mounted on a door or gate and acts as an electronic ID tag. Coors
Field, bounded by public sidewalk for a good deal of its
perimeter and situated in a downtown section, has an unusually high number of
exterior access points. Altogether, there are approximately 100
ButtonMemories installed on key gates and doors; most of these are mounted on exterior
entrances and exits, but a fair number of buttons are in use deeper inside the
stadium on doors leading to sensitive areas such as ticket offices and concession
facilities. During
his or her patrol, a guard reads the button by touching it with
a ButtonWand, a small handheld instrument about the size of a deck of
cards. The unit is fitted with a special tip that fits neatly over the button. At
contact, the wand reads the button's electronic ID, storing it in memory along with the
exact time and date that the button is read. During each guard's shift,
all the ButtonMemories in the sector are read and recorded. Occasionally,
guards will find doors or gates that have something amiss.
For instance, a door might be lacking a piece of hardware,
or it's button may have been knocked off. Such a deficiency is noted
electronically with the ButtonWand from a special menu, which is a laminated
card with three buttons affixed to it, each button representing an irregularity
such as "Maintenance Required." To record a deficiency, the
guard selects the appropriate option and zaps the button next to it.
Later, when the report of the tour's activities is printed out, the deficiency
will be noted by the shift supervisor and follow-up action initiated. At
the conclusion of the shift, the guard brings the ButtonWand to the stadium's
command center where it is placed in the downloader , a device that reads
the accumulated data and feeds it into the host computer, a 486 IBM
compatible. The downloader also recharges the wand so that it will be
"topped off" when it is next needed. After
being loaded into the PC, data from the patrol is printed out in a specially
formatted report and reviewed by the shift supervisor, who verifies that each
door was checked. Should the supervisor note that a door was not
inspected, the guard is sent back to check that door before finishing the shift.
Data from the tour is kept on file so that if guard activities need to be
verified later, the information is accessible. Application
software is a standard package, also manufactured by MacSema, called the
Security Plus System. The program enables the PC to store and manage the
data collected from the buttons and generates reports, both standardized and
customized. ButtonMemories are
serviceable even in temperatures down to -40°F and in inclement weather such as
rain and ice. Due to the proprietary nature of the buttons, they are
tamper proof, says MacSema, adding that unlike bar codes, the buttons can't be
duplicated. The Coors Field installation, completed by ALP Enhanced
Systems, a Var and systems integrator based in Denver, uses read-only
ButtonMemories. (MacSema also produces read/write buttons that can be
reprogrammed as needed with new data.) According
to Coors Field management, the button system works well, and has provided a
level of control and accountability not possible with older, manual methods of
patrol reporting. Reprinted
from ID Systems, October 1995
Copyright© 1995 by Helmers Publishing, Inc.
174 Concord St., Peterborough, NH 03458
All Rights Reserved back
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